As one of the leading dermatology groups in the Southeast, Sona Dermatology operates 14 busy locations offering medical and cosmetic services. With scale came complexity.
Sona had been using Salesforce but needed something more customizable, user-friendly, and integrated with their EHR platform, Modernizing Medicine.
Key challenges included:
“We needed a solution that could be adopted easily at the practice level to boost conversions and staff productivity.”
Sona Dermatology chose Dewy to streamline, standardize, and automate their lead management process across all locations.
With Dewy, Sona was able to:
“Out of the box, Dewy gave us an extremely user-friendly platform that integrated with our EHR, online store, website and all of the other tools we use.”
Since implementing Dewy, Sona Dermatology has transformed its marketing and operations:
“Dewy has been transformational for our lead follow-up and conversion processes. Across all of our locations, we now have a standardized and replicable lead follow-up process - and the impacts have been huge.”
Sona didn’t just need software—they needed a partner that could help them build a sophisticated, scalable marketing and sales platform.
“With Dewy's support, we built out an extremely advanced lifecycle management platform that nurtured our contacts at every stage of the patient journey.”
If you’re managing multiple locations—or just ready to get more from your marketing—Dewy can help. Automate your follow-up, integrate with your EHR, and grow your practice—just like Sona Dermatology did.
Reveals the gaps in your sales process and get a personalized plan to fix them.
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